Great time and care is put into selecting/creating each and every item that is sold on Era of Luxury. Because of the limited-edition nature of our products, we do not offer refunds or exchanges*
*Exception to the refund/exchange policy: Products from our T-shirt line.
- Please contact Customer Care within 7 days of item delivery to request for a return authorization number
- Return shipment must be received within 30 days of the delivered date
- Customer is responsible for return shipping fee and/or additional costs incurred from shipment
- Item must be sent back in new condition, unwashed, and unaltered with original tags attached
If you have any questions, we recommend you contact our Customer Care Team
prior to purchasing. We will respond promptly within one to two business day.